In a recent UK case, BSkyB was awarded a £200 million interim damages payout against its outsourcing vendor as a result of a failed outsourcing projects. This case has refocused attention on what can happen when outsourcing arrangements do not go according to plan.
The year 2009 witnessed significant onshore FTE ramp-ups (especially in US) implying the growth of an onshore-nearshore-offshore delivery mix. However, the maximum growth from an offshore / nearshore standpoint took place in India (both tier 1 and tier 2 locations) and S.E. Asia. It is interesting to note that captives continued to be key M&A targets for suppliers.
When Jeff O’Hare came to Cendant in April 2003, he was given a mandate: Fix a major outsourcing relationship that had become ugly just one and a half years into a 10-year contract. Cendant’s CIO recognized that O’Hare’s specific turnaround experience in two different organizations would do wonders in getting the relationship back on track.
New Zealand may have 30,000 chartered accountants, but a large number of accountancy firms are outsourcing their work to India.
When is the right time to outsource? When should you stay in house? It’s such a taboo subject and gets such a bad rap that it’s almost not even worth defending. You might be better off defending socialism at a “Tea Party” rally. Okay perhaps that’s overdoing it. It’s not that bad.
At a London conference, companies such as Aviva and Diageo revealed mistakes and successes on the road to making outsourcing work
This is the riddle that academe, students and parents have yet to figure out, and is considered as one major factor behind the inability of universities to produce enough qualified graduates to support the growth of the industry.
Tip #1: Keep it Separated Too many business owners mix and mingle their personal and professional finances. Even if you are a sole proprietor keep you business, and your personal. Set up separate checking accounts and if you need some funds from your small business, write yourself a check, or make a cash withdrawal. This […]
It was a long year of intense ups and downs in the outsourcing industry. Consolidation among vendors and interest in remote infrastructure management increased, while overall outsourcing demand and services pricing decreased.
Ten tips from outsourcing experts and practitioners on how to save money on external consultants with do-it-yourself outsourcing.